FAQ

Acouspade directional sound system

 

Can you send us a demo speaker for evaluation purposes?

Unfortunately we can not send any demo units, but our return policy allows you to return the product within 14 days after you receive the package in case you are not satisfied with the speakers performance. The amount that we can refund in this case excludes shipping and banking expenses.

What is included in the Acouspade Classic system?

– emitter
– modulator/amplifier
– 24V power supply / adapter (110V / 230V)
– emitter connector cable (2m)

What is included in the New Acouspade system?

– Active speaker incl. Bluetooth interface
– 24V power supply / adapter (110V / 230V)

Price quote for the Acouspade system?

Please ask us: info@ultrasonic-audio.com

How do I order?

Please send an email to sales@ultrasonic-audio.com containing your billing and shipping information (including contact phone number) and we will send you a pro-forma invoice with payment instructions.

In case you are a company registered in EU and you have a VAT number, please include your VAT number as well. For EU customers without VAT number we need to add 22% VAT on the final amount.

What are the payment options and conditions?

We require full payment in advance (before shipping), via wire transfer or Paypal. Paying through paypal will be between 5% and 6% more expensive, since we need to include the Paypal provisions. Wire transfer expenses (concerning payments from outside EU) can vary and need to be covered by the buyer.

Do you accept Bitcoin?

Yes we do! For payments with Bitcoin we charge 1% provision on the final amount. The exact amount in Bitcoin is calculated based on the product value in EUR, at the time when the order is placed. The payment request remains valid for 12 hours.

What is the lead time?

Smaller quantities (<100 units) are usually in stock and can be shipped as soon as the payment is received.

What is the shipping time?

– 2-5 days inside EU
– 2-10 days outside EU

What is the reach the Acouspade speakers?

The sound reaches up to 50m and is still well audible, however, for optimal performance regarding directivity, we recommend a distance between 2 and 5 meters from the listeners head.

How big is the listening area?

The radiation angle of the Acouspade speakers is about 10 degrees. With this information you can calculate the sound covered area in different distances.

Can I connect multiple emitters to one amplifier of the Acouspade Classic system?

No, each emitter must have its own amplifier

 

Syntact

 

How do I order a Syntact device and how much does it cost?

At the moment, Syntact is still not a finished product. We are still working on it, making many public demonstrations, but we are not offering it for sale yet. If you would like to receive product news and updates, please send an email to: info@ultrasonic-audio.com and we will put you on our mailing list.

 

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Acouspade™
Speaker with focus

Create a virtual speaker with Acouspade™, and let a product “talk” to the customer. The tight column of sound emitted by Acouspade™, can be projected to a person indirectly, by letting the sound bounce of a selected surface. You can transform signs, posters, or any product into a virtual speaker and attract immediate attention.

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